Privacy Policy for South East Gambling Addiction Support Service


Effective Date: May 13th 2025


1. Introduction
Welcome to the South East Gambling Addiction Support Service. We are committed to protecting the privacy and security of our clients' information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.


2. Information Collection
We collect information in the following ways:

  • Information You Provide: This includes personal details provided when you book a counselling session, sign up for newsletters, or participate in surveys and feedback.
  • Automated Information: We automatically collect certain information when you visit our website, such as IP address, browser type, and usage details.


3. Use of Information
The information we collect is used for the following purposes:

  • To provide and improve our services.
  • To communicate with you about appointments, services, and updates.
  • To ensure the security of our website and services.


4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted partners for the purposes outlined above.


5. Security
We take the security of your personal information seriously and use appropriate measures to protect it.


6. GDPR Compliance
We adhere to the principles of the General Data Protection Regulation (GDPR) and are committed to data protection and privacy rights.


7. Your Rights
Under GDPR, you have various rights, including:

  • The right to access, update or delete the information we have on you.
  • The right to rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.


8. Cookies
Our website uses "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent.


9. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.


10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@gamblingsupport.ie.